Last Updated: December 10, 2025
RW Golden is committed to ensuring that our website, products, and online services are accessible to the widest possible audience, regardless of technology, ability, or circumstance. We strive to follow best practices and established guidelines to support an inclusive, user-friendly experience for all customers.
Our Commitment to Accessibility
We actively work to maintain compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever feasible. These guidelines explain how to make web content more accessible for individuals with disabilities, including but not limited to visual, auditory, cognitive, and motor impairments.
To achieve this, we continually review, test, and update our website to improve accessibility and usability.
Ongoing Improvements
To understand our current site architecture, please visit our site map. We are continuously updating our site for improved experiences and accessibility.
RW Golden engages in ongoing efforts to:
- Improve the usability and structure of the website for assistive technologies such as screen readers, magnifiers, voice-recognition tools, and alternative input devices.
- Ensure images include descriptive alternative text.
- Maintain proper heading hierarchy and clear navigation structures.
- Provide sufficient color contrast and support scalable text wherever possible.
- Ensure interactive elements can be operated using a keyboard or other assistive devices.
- Test key pages regularly to identify accessibility barriers.
Compatibility
RW Golden is designed to function with modern browsers and assistive technologies. While we aim for as much compatibility as possible, older browsers or unsupported technologies may not provide an optimal experience.
Limitations & Known Issues
Despite our ongoing efforts, certain areas of the site may not yet be fully accessible. These may include:
- Third-party integrations we do not control (payment processors, shipping calculators, embedded apps).
- User-generated content or external media that may not meet WCAG standards.
- Legacy files or documents that may require time to update.
We are committed to resolving identified issues promptly.
Feedback & Support
Your experience matters to us. If you encounter an accessibility barrier or need assistance using any part of our website, we want to hear from you.
Please contact us at:
RW Golden Accessibility Support
Email: info@rwgolden.com
When reaching out, please include:
- The URL or page where you experienced difficulty
- A brief description of the issue
- Any assistive technology you were using, if applicable
We will make every reasonable effort to address your concern promptly.
Policy Review
RW Golden reviews this Accessibility Policy on a regular basis to ensure accuracy and relevance. Updates will be posted on this page.